pdf not automatically downloaded and some files are not appearing in the folder
1) Some files do not appear to be appearing in the folders after syncing, even though they appear in the library. 2) Mendeley does not seem to be automatically downloading the PDFs. Specifically: I...
View ArticleLogin settings missing v2.10.1 for iOS iPhone 6s+
There is no settings on for login on v2.10.1 for iOS iPhone 6s+ I previously had this app working, and it was updated, and could not sync. I uninstalled the app, and it never asks me to login. The...
View ArticleOption to download articles disappeared with update
Hi, I recently updated the Mendeley app on my iphone. When I sync my documents it no longer gives an option to download the pdf associated with the citation. Please tell me how I can fix this. Does the...
View Articleipad mendeley not synching
hi I have been working on a paper and it won't synch on the ipad. How can I export what I have been working on including the notes before resetting ? many thanks I would like to avoid losing 2 hours...
View ArticleHighlight by rectangle for iPad
is there a possibility of having the highlight by rectangle feature imple,ended into mobile devices? My professors tend to use scans of PDFs, which does not allow for typical highlighting. So when...
View ArticleHighlighting in App
How much longer before we can freehand highlight something? Not every PDF has highlightable text.
View ArticleCan't login on mobile
Hi I can't login (can't even see where to do it) in my mobile (iphone) Could you please advise?
View Articlemobile app
just tried to intall the app on my samsung 4g. OS says that the app is installed, but cannot find any way to open it! Any tips? Thanks, Corey
View ArticleInternal server error: syncing on mendeley android
I'm using latest version of mendeley android. Two macs and one mobile device (android) are connected with mendeley account. Sync works well on macs. But when I try to sync on android device, below...
View ArticleI pad App got useless!?
Dear support I have creadted a number of folders and added many articles via desktop version. On the Web all is fine sync Works. Tried to open i pad mandely app but all is empty, no new log in...
View ArticleIPad mini 1 ap crashing
Since the recent app update, I'm unable to use the Mendeley app at all: it crashes on launching every single time. The desktop version works fine as does my iPhone 6, with all articles syncing without...
View ArticleDuplicate entries on iOS after synced
Many of the entries on my Mendeley app for iPhone are duplicated after synchronization. I tried to delete a duplicated entry but all of the corresponding entries were deleted at the same time. I tried...
View ArticleiPad - different user
I would like to change the user that I have in my iPad, as I have a different one now. Where can I logout the app? Thanks
View ArticleTablet App
Whenever I try to remove highlighting on my app (Android based) it does not allow me to yet when I am online I am able to do so. Please advise
View ArticleNo account d etail request on opening the app
Hello, I had to change my password on the web. After doing so, as i tried to open and sync my apps on ipad or iphone : no sycing happened. Finally i deleted the apps, installed them again and on...
View ArticleMendeley Ipad app login problem
I was using Mendeley app on my Ipad air 2 for quite some time and it was working perfectly. But suddenly it stoped syncing. Then I deleted the app and downloaded it again from app store. But now I am...
View ArticleMendeley for iPad doesnt show login
Hi Mendeley support! App for iPad doesn't show button to login. iOS Version: latest Mendeley App: latest from App Store Sorry by my poor english.
View ArticleProblems with synchronization
Dear Mendeley Support Team, I have a problem with the synchronization on my Iphone 5 (iOS 10) - Newly added publications on my Desktop did not show up on my mobile app. I had reinstalled the the...
View ArticleEnabling editing pdf in external application
Hi, Is there any way to edit files on android using external applications and sync those changes to the mendeley database ?? Thanks.
View ArticleSync with IPHONE
I can't sync my account from my desktop to my phone. It used to be synced and now it's not. Anyone know how to fix it. Thanks.
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