how to completely erase & reinitialise all of Mendeley ipad
Mendeley failing to sync ipad deleted app redownloaded up all storage lost & do not get signin page OR settings completely broken How to fully reinitialise? please help!
View ArticleMendeley app for iPad
Hi, the Mendeley app for iPad is simply not working. I had some sync issues, which by the way isn't the first time I've had trouble syncing. So, I deleted the app and downloaded it again and logged in....
View ArticleiPad version of Mendeley duplicated entries
Occasionally, when synchronizing with iPad, Mendeley produces duplicated entries in the "all documents" page. I had to reset the database and re-sync to clear those duplicates. The iPhone & Desktop...
View ArticleProblem on Android Sync failed
Hi My mobile phone is Galaxy note 5; i can't sync my files from my phone to my web.
View ArticleInternal server error when syncing on Android
Hi, I am using the Mendeley Android App Version 1.13.3 on my Asus ZenPad S8.0 with Android 6.0.1. Since Today, whenever I try to sync my files, I get the message "Internal server error. Please wait and...
View Articlehighlighting
native iOS selection functionality not working on iPad. I can only add annotations but not highlight. Why is that?
View ArticleAnnotations to pdf document needed to sync notes
Hi. There seems to be a bug with the document note syncronization on mobile app. Sometimes the notes of a document won't sync unless you add an annotation to the pdf file (word highlighting). Then the...
View ArticleAnnotations multiplication on ipad app
Hello, I notice probably a bug with the ios app and annotations in pdfs. Specifically if I create annotations on a pdf (highlight, note) while reading on my iPad, and then I switch to some other app...
View Articlelogout on ipad
hi I found a post about this and tried the solution proposed there but without success. How can I log out of mendeley on ipad? Currently it seems to be logged into a phantom account withtout any data....
View ArticleiOS App does not sync/login
Hi I'm sure you guys are already aware of this but the iOS on the App Store does not let me login nor does the sync work making it completely useless. Any updates on when this will be fixed? If not,...
View Articlebook details on apps
Hi I have downloaded both the android and ios apps, but I notice that I cannot see any of the publication details for the books in my collection, the only fields that are visible are those pertaining...
View ArticleUnable to Sync my Library...
The following popped up on both my Desktop & Mobile Mendeley App... http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" Error 500 Server Error HTTP ERROR 500 Problem accessing...
View ArticleNotes Getting Multiplied
Notes are getting multiplied on my iPad each time I sync. After syncing they show up in numerous multiples on the iPad, but not on desktop. Essentially, I can't use it, because each time syncing takes...
View ArticleI phone no sync, and no icon to log out
Hi, Mendele suddenly stopped syncing to my iPhone. When I reinstall it, it logged in automatically (I suppose), and I no longer have any icon to log off. I am using iOS 10.2.1. and the latest Mendeley...
View Articlearticles not on my mobile app
Hi, my Mendeley desktop is not communicating with my app on my phone. When I push sync, it seems to do "something" but the articles are not on my phone. Thanks Shannon
View ArticleIpad - I can log in
Good day. Mendeley is not working in my ipad, and I can not log in. I think mendeley is starting with automatic log in but it does not sync any document of my account. The app does not allow log, and I...
View Articleiphone app does not recognizes my user and does not sync
Hello! I used to have the ios app for iphone without any problems. I had to unisnstall it and installed it again, but now it does not have any option to sign in with my account, so it does not sync my...
View ArticleNo Highlights/Annotations Sync to Mobile
On several documents, I cannot get the Mobile application to sync any of the highlights or annotations made on the desktop application. This persists through relentless refereshing of the sync.
View ArticleDocuments showing up twice
I'm experiencing issues with documents showing up twice when viewing categories on the iPad. The issue does not occur in the desktop (OS X) app, thus suggesting a bug with the iOS app. When attempting...
View ArticleMajor failure to display cyricills in the 'Notes'
Dear support, Your latest iOS update was all great except that the "notes" section doesn't recognise the Cyrillic script anymore. I can still leave annotations in the text but whenever I write a...
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