Quantcast
Channel: support.mendeley.com :: Mobile Apps
Browsing all 510 articles
Browse latest View live
↧

how to completely erase & reinitialise all of Mendeley ipad

Mendeley failing to sync ipad deleted app redownloaded up all storage lost & do not get signin page OR settings completely broken How to fully reinitialise? please help!

View Article


Mendeley app for iPad

Hi, the Mendeley app for iPad is simply not working. I had some sync issues, which by the way isn't the first time I've had trouble syncing. So, I deleted the app and downloaded it again and logged in....

View Article


iPad version of Mendeley duplicated entries

Occasionally, when synchronizing with iPad, Mendeley produces duplicated entries in the "all documents" page. I had to reset the database and re-sync to clear those duplicates. The iPhone & Desktop...

View Article

Problem on Android Sync failed

Hi My mobile phone is Galaxy note 5; i can't sync my files from my phone to my web.

View Article

Internal server error when syncing on Android

Hi, I am using the Mendeley Android App Version 1.13.3 on my Asus ZenPad S8.0 with Android 6.0.1. Since Today, whenever I try to sync my files, I get the message "Internal server error. Please wait and...

View Article


highlighting

native iOS selection functionality not working on iPad. I can only add annotations but not highlight. Why is that?

View Article

Annotations to pdf document needed to sync notes

Hi. There seems to be a bug with the document note syncronization on mobile app. Sometimes the notes of a document won't sync unless you add an annotation to the pdf file (word highlighting). Then the...

View Article

Annotations multiplication on ipad app

Hello, I notice probably a bug with the ios app and annotations in pdfs. Specifically if I create annotations on a pdf (highlight, note) while reading on my iPad, and then I switch to some other app...

View Article


logout on ipad

hi I found a post about this and tried the solution proposed there but without success. How can I log out of mendeley on ipad? Currently it seems to be logged into a phantom account withtout any data....

View Article


iOS App does not sync/login

Hi I'm sure you guys are already aware of this but the iOS on the App Store does not let me login nor does the sync work making it completely useless. Any updates on when this will be fixed? If not,...

View Article

book details on apps

Hi I have downloaded both the android and ios apps, but I notice that I cannot see any of the publication details for the books in my collection, the only fields that are visible are those pertaining...

View Article

Unable to Sync my Library...

The following popped up on both my Desktop & Mobile Mendeley App... http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" Error 500 Server Error HTTP ERROR 500 Problem accessing...

View Article

Notes Getting Multiplied

Notes are getting multiplied on my iPad each time I sync. After syncing they show up in numerous multiples on the iPad, but not on desktop. Essentially, I can't use it, because each time syncing takes...

View Article


I phone no sync, and no icon to log out

Hi, Mendele suddenly stopped syncing to my iPhone. When I reinstall it, it logged in automatically (I suppose), and I no longer have any icon to log off. I am using iOS 10.2.1. and the latest Mendeley...

View Article

articles not on my mobile app

Hi, my Mendeley desktop is not communicating with my app on my phone. When I push sync, it seems to do "something" but the articles are not on my phone. Thanks Shannon

View Article


Ipad - I can log in

Good day. Mendeley is not working in my ipad, and I can not log in. I think mendeley is starting with automatic log in but it does not sync any document of my account. The app does not allow log, and I...

View Article

iphone app does not recognizes my user and does not sync

Hello! I used to have the ios app for iphone without any problems. I had to unisnstall it and installed it again, but now it does not have any option to sign in with my account, so it does not sync my...

View Article


No Highlights/Annotations Sync to Mobile

On several documents, I cannot get the Mobile application to sync any of the highlights or annotations made on the desktop application. This persists through relentless refereshing of the sync.

View Article

Documents showing up twice

I'm experiencing issues with documents showing up twice when viewing categories on the iPad. The issue does not occur in the desktop (OS X) app, thus suggesting a bug with the iOS app. When attempting...

View Article

Major failure to display cyricills in the 'Notes'

Dear support, Your latest iOS update was all great except that the "notes" section doesn't recognise the Cyrillic script anymore. I can still leave annotations in the text but whenever I write a...

View Article
Browsing all 510 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>