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Channel: support.mendeley.com :: Mobile Apps
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Crash frequently when I open PDF

I'm a user of Mendeley app 2.3.2 on iPad mini 2. When I open PDF, the app frequently crashes. It works finally after repeating crashing and restarting the app three to five times or more. It will...

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Upload pdf from iPad

When i open a pdf file in Mendeley on iPad and sync, I expect the file to be uploaded and synced to my library on the web, but it often isnt. How do i fix this?

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ordering he merged in-text citations in the word

Hello all Iam facing a problem when I cite more than one references after certain sentence in word , I use the " merge citations" option but the problem is it changes the order into alphabetical !! and...

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iOS 8 import

The how-to states, there is sth. copied to the clipboard, that should be copied into the adress of the bookmark. This is actually not happening. Also copying the content of the bookmark from my Chrome...

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Mendeley frozen on iPad in middle of upgrade.

Mendeley frozen on iPad in middle of upgrade. Tells me I am not connected to network and to please connect to continue with upgrade. I am connected now, but message remains with no way to continue or...

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Unable to complete sync on iPad

Hi there! I have had problems recently with syncing on my iPad mendeley App. For Now, sync blocks at 58%… stays there a while and then error message appears saying sync was completed with errors. Many...

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iPad tag list function broken and tags out of sync with desktop

I've been using Mendeley on my iPad mini (7.1.2) for months, and the tagging function has always worked smoothly (although like many others, I always needed to log out and re-open the app to force tags...

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scholarley

do you still support scholarley!?

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unable to sync iPad

Hello. Is there a problem with the Mac iPad app? my App in my Ipad is not being able to synchronize at all. It happened right after you apparently did some changes to it. I got a message that it needed...

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Search function always turns up no results.

Doesn't matter if I'm searching for an author or a word in a title, always says no results. I have logged out and back in, synced, reinstalled the application and I get the same thing.

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Open in Mendey Without Details

When I try to open a pdf without citation details (eg working papers) in mendeley from safari, the app says there was an error in finding the details and won't open the pdf. Is there a way to tell the...

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Ipad PDF Files not available after Sync

I just updated the desktop version of Mendeley and synced my iPad version. The citations have been updated on the mobile version but the pdf files are not available for download. There are no problem...

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Notes not available

I created notes on my desktop for an article in the notes section of mendeley, how can I access these notes on either my IPAD or online?

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Sync completed with errors

The iPad app is throwing me the error message above when I try to sync. No info on what's wrong. How do I fix this?

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When will you add the "unsorted" folder to the iOS version? Desperately...

When will you add the "unsorted" folder to the iOS version? Desperately needed over here by this PhD student. P.S. You guys rock!

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Deleting downloaded articles

Hi, I use Mendeley app on my ipad and its fantastic. Since my iPad is low on memory I would like to delete the articles from the ipad but retain them in the web / desktop and also retain the...

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Open/close sidebar not working on iPad

Hi Running the Mendeley app on an iPad2, iOS 7.1.2 (really don't want to go iOS8.1 as it sounds way to slow on ipad2). I've noticed (only recently, not sure when though) that the button to open and...

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Mendeley application for android

Is there a date when the proper Mendeley app for Android will be released? If that isn't happening soon I might need to swap the citation programme which would be a shame since Mendeley is very good! I...

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No Paper Download

Is there any official mobile app for android lollipop platform? I have tried the paper reader app (http://j.mp/1FlbjqT) but it does not allow me to download papers, shows only the metadata. Any other...

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Sync between browser plugin and iPad app

I have downloaded citations using a web browser on my laptop but I am unable to access any of them on the Mendeley app on my iPad.

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