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Channel: support.mendeley.com :: Mobile Apps
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sync problems

Hi. I am trying to sync my library to my iphone but the sync gets caught at 73% and won't proceed any further. Can you help as I can't use the phone app otherwise. Thanks, Emily

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How to remove highlighting

How does one remove highlighting on the Android version? There is an old question that references a "trash" icon but that does not appear on the current version. Not being able to remove highlights is...

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Annotations + External App on Mendeley IPad Pro

Hi there, I want to annotate the papers I have in Mendeley using my IPad pro and the stylus. Since the app allows only for highlighting and textual annotation, how can I open the pdf file in another...

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deporting ipad files

I am using Mendeley on desktops and iPad. I can import files on my iPad, which is especially handy for reading and annotating. But how can I 'deport' annotated files from my iPad and still keep them in...

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iPad web importer

Hi I followed all the instructions and still couldn't get the web importer function set up on iPad Please advise Thanks

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Ipad no zoom function

I wasn't able to find a zoom function in mendeley ipad. There is only one default zoom for all books and articles, no matter of size. This is really inconvenient. Is there a way to adjust this? Thank you

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Ipad mini ios 6.1.3 / mendeley 2.3.2 doesnt sync

Ipad mini ios 6.1.3 / mendeley 2.3.2 doesnt sync Plus for some reason nothing shows up in my library when I access through web interface (both safari and chrome). Although i can see my files through...

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Mendeley iPad app doubling downloads

Hello, Whenever I sync a new folder from my desktop to my iPad and download some files, they appear in doubled entries on my iPad folder with each having two of the same file downloaded. How can I...

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Sync error

Hi. I am trying to sync my library to my iPad but the sync gets caught at 72% and won't proceed any further. Should I reset my data base? Thanks, Hiroki

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Copy formatted citation Mobile

With the iPad Pro and iOS 11, it has become easier to write papers on the iPad using Microsoft Word. It would be good if Mendeley would add the ability to copy a formatted citation from the Mobile...

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Ipad app doesn't work

The app in my ipad doesn't work anymore. i tried to unistall the app but it was not possible. It is a new version error?

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bug in highlighting on IPad app

If I add yellow highlights to a paper on the IPad app, they become progressively darker (yellow-dark yellow-orange-red-dark brown...) as I navigate in and out of that particular paper. Sometimes, the...

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Notes Deleted on Sync

Please could I ask for assistance regarding the correct syncing sequence between an android version (tablet) of Mendeley and the desktop version? I entered my office and synced notes that I took while...

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How to search for multiple tags in IOS app?

When I add papers to mendeley I tag them with "to-skim" and sometimes with "current-research". Later, I often want to search for items that have both of these tags, as they are the most relevant papers...

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iPad rectangle highlighting and rotating PDFs

I am trying to highlight PDFs that have been scanned, but because the orientation of the pages is horizontal (two pages per single "page" of PDF), Mendeley will not highlight the text as such and I am...

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Could you please add free-drawing annotation feature to the IPad version?

Hi Mendeley, I love this app for paper reading. But could you please consider to add the free-drawing feature to the Ipad version? It would be better if you can include ink-to-shape feature as well. it...

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I can't log in on ipad

Just go a new iPad and installed Mendeley. It won't let me log in. It just says "Incorrect Details. Forgot your password?"

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how to find 'My Tags'

Hi there. On the iphone app, I can find my Groups, but I can't see 'My Tags' as I normally can on the Desktop program. I use the Tags function more than Groups, so it would be good to have that...

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iPad sync stuck at 73%

When syncing my library in the iPad app (on iOS 11.0.2), it gets stuck at 73%. Signing out in in again didn't help, nor did the reset database option.

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Files not visible in iOS

In my iOS app, lots of files are not visible. I have the pdf in my library, I can view it fine on the desktop client, but on the mobile app, they don't even appear available to download. it's the most...

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