after update session expired on iPad
I have updated the app on my iPad and there is no way to log in. I get the message "session expired". I have tried with a wrong password and the message was "incorrect password".
View ArticleiPad 4th Generation - App no longer compatible?
I have been using the iPad version of Mendeley - and loving it - on my iPad - 4th Generation. This past update when I try to update the app it now says, "Cannot download - This app is not compatible...
View ArticleiPad app keeps asking for login
I am using the Mendeley iPad app and every couple minutes it says my session has expired and takes me to the login page. When I enter my login information, it usually just returns me to the "sign in"...
View ArticleCan't sign in on ipad
When I open Mendeley on ipad, it repeatedly says that my session has expired and to sign in again. Also, my old cancelled email address and password continue to appear automatically.
View ArticleiPad app opens for a second then shuts down
When I tap on the mendeley icon on my iPad, it briefly opens and then shuts down. It remains in the background, but I cannot use it. Tried rebooting, and given other similar posts I tried turning wifi...
View ArticleiPad app opens for a second then shuts down
When I tap on the mendeley icon on my iPad, it briefly opens and then shuts down. It remains in the background, but I cannot use it. Tried rebooting, and given other similar posts I tried turning wifi...
View ArticleLatest IOS update fails with "this app is not compatible with your device"
The latest IOS update (version 2.11.1, released May 16) fails to install. Download fails with the message, "This app is not compatible with your device." My phone is an iPhone 5 running iOS 10.3.1.
View ArticleCannot download. This app is not compatible with your device.
I have an iPad 3 with IOS 9.3.5. The recent updated app version 2.11.1 is giving me an error saying "Cannot download. This app is not compatible with your device." I deleted the version that I have...
View ArticleSign in iPad fails
The problem is I can't sign in my account with the mendeley ipad app. It just stayed in the starting interface with “sign in” and “creat an account”，I touched the button, but no response. As I have...
View ArticleAPP IS CRASHING / UNSTABLE
I have been having issues with the app in my ipad. It crashes and says that session has expired everytime that I import an article. How to fix this issue?
View Article"Session Expired" fault
Every time I import an article to Mendeley on my iPad I receive the following error: "Session expired. Please login again." WHen I do login again, the app crashes. If I force teh app to close and then...
View ArticleSession expired error on iPhone
Dear Mendeley Support Team, I am getting the same "Session expired - Your session has expired. Please login again" error on my iPhone 6 (iOS 10.3.2) with Mendeley 2.11.1 (29914) as it was reported by...
View ArticleAnnotation (highlighting pdfs on ipad)
Is there a way to highlight PDFs in Mandeley while reading them on the iPAD? This would be a huge improvement for me because of the vastly better resolution of PDFs viewed on ipad.
View ArticleCrashing on IPAd ?
Hi Mendeley, I am having an issue with my mobile app, it keeps crashing ??? Any Ideas or updates to fix this ? I cant seem to read articles from app on Ipad Help ? https://www.mendeley.com/guides/ios
View ArticleMendeley Android: Could not initialize PDF reader
I just updated Mendeley on my android device. Now I cannot open any PDFs, I receive the following error: "Could not initialize PDF reader" Mendeley App version 1.15.1 Android version 4.4.4
View ArticleCannot open PDF files with external applications
I am using Mendeley on my galaxy tab s3. When trying to open files with an external application like Xodo docs, it does not do what it should do. By the way, google drive PDF reader works ok. (the only...
View ArticleUnable to complete sync in Mendeley Ipad
I have a large Mendeley database with over 4000 entries and PDFs. I recently added more entries in my Mendeley Database. My iPad version during sync imported the references but failed to import all the...
View Articleproblem with importing new pdf
Hi, I am having a problem with the iPhone ap over the past few months. If I import a paper then open it, I receive a message as shown in this link:...
View ArticleUnable to login to iOS app ("Incorrect details. Forgot your password?")
Dear Mendeley: I've not been able to login to my iOS app. I have verified that my login credentials, including password, are correct, and this password does log me into my Mendeley web account. I even...
View ArticleMendeley App - Sync failed: 400: Bad Request
Error message appearing when syncing Android app on Samsung tablet. Sync failed: 400: Bad Request (https://api.mendeley.com/annotations?group_id=.....................){"message"The provided...
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