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Channel: support.mendeley.com :: Mobile Apps
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Apple Pencil Support

Hi there! Is it possible to annotate documents in Mendeley with the Apple Pencil on the iPad Pro? You know, as if I was using a real pencil? If not, when will this feature be implemented? Cheers, Alex

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Sync status problem (boks)

In the mobile version (I use Android), when I close a big book and try to reopen anytime, it appears always on the first page. In desktop version save the current page that it has been closed. I think...

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Sync error

I have the following issues: The sync never works on iPad stops halfway or so and doesn't download all the files. There is no connection between the last read article in desktop /laptop to the ios app,...

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iPad app freeze when searching

I use an iPad with iOS 7.1. When I search for a paper, it's fine; but when I try to open it, the app freezes, and I can only force exit the app. Since my library is growing, it is becoming very...

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Sync error at 72% iPad

Dear Support Team, For several weeks I've had a massive problem syncronizing my iPad Mendeley with the Online library I keep updating through my Desktop version. On the iPad it keeps stopping at 72%...

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Opening word files from an IPad

Is there any way to open word file stored on Mendeley using an IPad?

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can not sync always stops at 66%

initially, there is some problem with my desktop version when syncing, after i delete the documents recent added, it becomes normal. but after this, i can not sync on iPad. it always stops at 67%. how...

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iPad app shows installing after allowing update

App shows "installing" on iPad home screen. If I try to delete the app nothing happens. If I go to the App Store it shows that I have to download, so I do, download completes but nothing else happens,...

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Undo Highlighting on iPad?

Is there a way to remove highlighting on a PDF through the iPad app? I know you can right click in the desktop app and choose "remove highlighting", but can't seem to figure out how to do this through...

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Almost all notes in a document blank after sync!

I was recently annotating a document on Mendeley for ipad, and when I tried to sync, got an error message - "sync completed with errors" - repeatedly. There was no way to get more information about the...

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ipad app stylus

Can one annotate a PDF on the Mendeley iPad app using a stylus? Thanks, - Anu

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mendeley sync failed 400 bad request null is not uuid...

I keep on getting the error above every time I try and sync. I have logged out and back in which makes no difference.

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Notes not synchronising

I noticed that when synchronising between the android version and the desktop version, the notes in the desktop do not appear in the android version. The highlighting and annotations do.

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Highlighting PDFs from my android devices

I can't find any editing features from my mobile devices. If there is a way to edit PDF from my androids, it will be very helpful.

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Mendeley no longer sees external SD card in Android 6.0 Marshmallow

Hello, I just upgraded my LG G4 phone to Android 6.0 and the Mendeley app stopped seeing the external SD card. The "Store PDFs on" option in the settings only shows the internal "Device" storage. Other...

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Sync failure

I just loaded the Mendeley app onto my Samsung A5, and found that it won't sync. The error is: "columns group_local_id, parent_local_id, name are not unique (code 19)." I have no idea what that means,...

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open PDF in an external PDF reader on android?

Is it possible to open PDF files in an external PDF reader from the Mendeley app on android? I used to use Referey, but it seems outdated and cannot function well. No other third-party app seems to work.

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iPad highlighting location incorrect

Hello, For a portion of PDFs (e.g. 2 out of 10), word/paragraph yellow highlighting on the Desktop and/or Web do not correspond to the correct location of the word/paragraph on the iPad (mini 4)...

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Citation on iPad Pro

Hello, I was curious if there were any plans to have the Mendeley App on the iPad Pro linked through the Word App to be used for citation purposes? Or, is there a way I can do that already? Thanks,

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not all pdf's can be downloaded??

hi, i recently downloaded mendeley on my iPhone and i've been able to synchronyze the articles from my library on my desktop. Now i have tried to download all the articles to read them offline, but...

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