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Channel: support.mendeley.com :: Mobile Apps
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My ipad is failed to sync

My ipad is failed to sync, and always stop at 67%.

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Sync Failed

I'm having problems to synchronize with the web application. The Message Appearing : Synchronization failed : UNIQUE constraint failed: Folders_table.group_local_id , folders_table.parent_local_id ,...

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Mendeley will not open on my iPad

I have had this problem for a long time and it led me to basically give up on Mendeley. Now, a team I am working with wants to use Mendeley for a project so I'm forced to give it another go. I want to...

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Can I use the Android version without an account?

I would like to use Mendeley on a tablet that does not have internet capabilities. The basic usage I would have is to send files either over USB or Bluetooth from a computer (that coincidentally has...

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Exporting an article from ScienceDirect to Mendeley on an iPad - unable to...

Assuming the topic "mobile" also refers to tablets: I wanted to export an article from ScienceDirect to Mendeley. I clicked on "Export" - "Save to Mendeley" icon and came to a log-in column for...

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Ipad notes editor line spacing

Hi Mendeley team! I love the feature that allows editing notes associated with a PDF while simultaneously viewing the PDF file. However, whenever I close the note editor, all of the formatting has...

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mobile device - iphone and ipad sync crash

Hello, I am wondering why documents are not loading in my established group libraries (we have paid team plan) when using iphone and ipad applications. Folder structure appears, but not with document...

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iPhone App crashes at 66% syncing

Hello, my iPhone app crashes every time while syncing, exactly at the position "66%". If I interrupt the syncing it works, if I start the syncing again, Mendeley crashes again. Updates have all been...

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PDF errorr reported as corrupted file in android tablet

Most of the attached pdfs in shared groups can not be opened in android (no problems with desktop but none is opened in tablet android). It seems to be synced but when I try to open, an error reported...

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files in my private groups are not synced with mobile devices

The files I upload in my private groups are not synced with my tablet or my phone - samsung, Android version 5.0.2 both - No problem to sync those files between my desktop computers but none synced...

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Remove Highlighting in Android App

Is there a way withing the Android application to remove highlighting? For example, I highlight a sentence while reading a PDF on my tablet and then change my mind about that highlight: Can I...

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error renaming PDF in android devices

If I change the reference meta data, it is possible to change the name of the pdf file in desktop application (very useful when I use automatic pdf import, because more than the 70% of meta data...

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I can't highlight Japanese text on Mendeley iPad

I can't highlight Japanese text of some scanned PDF files on Mendeley iPad. There is no problems on Mendeley desktop. Please tell me how I can manage it.

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How can I remove highlights in Android App?

Hello, I'm using Mendeley with my Android tablet. Mendeley is a useful way to see articles, but the thing is that I cannot remove highlights that I remarked on the articles before. How can I do this?...

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How can I view and edit my notes on the iPad version of Mendeley?

In the Windows desktop version of Mendeley I love the feature that allows you to simultaneously make notes (in a box at the side of the screen) whilst you're reading a doc. I can't however work out how...

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iOS 10

When will the Mendeley App work on iOS 10? At the moment the application crashes during sync, meaning that it crashes as soon as it is opened.

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Remove documents from iOs, without deleting them?

I can't figure out how to remove documents from the iOs app, without having to put them in the trash. Is it me who has overseen a button or a function? Or is there a way to do this so a don't fill up...

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Duplicate Highlighting and Annotations on Mendeley iOS

HI, Very frequently when using the Mendeley app on ipad, if I briefly exit and then return to the Mendeley screen, the app will "reload" and create over-lapping copies of my highlights and my...

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Empty IPad app

I cannot see any of my library references on my IPad app or Mendeley web on the IPad. It was fine on desktop, but even after syncing still nothing.

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Sync Completed With Errors

I can't get my mobile app to sync. It always says 'Sync completed with errors', but it never shows me the errors, and I have no idea what's wrong. It only successfully synced the first time, and ever...

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