Quantcast
Channel: support.mendeley.com :: Mobile Apps
Viewing all articles
Browse latest Browse all 510

iOS app not syncing

$
0
0
Hi I have recently upgraded my iOS app (on iPhone 6s) and it has stopped working. It doesn't sync properly. When it loads it says updating index; and that seems to complete. The screen then drops down a bit and there is a 1cm grey area at the top. Nothing else happens. If I enter settings I can disable sync on load. Then when I load the app I can select sync now from settings. This also does not seem to do anything. When I check in settings it has only downloaded about 78Mb of a 2Gb database.

Viewing all articles
Browse latest Browse all 510

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>