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PDFs are not downloading to iPad app

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I just installed iPad app of Mendeley. After manual and automatic sync, the Mendeley showed the folders and names of articles of my account in app. However, it doesn't download the articles. I can see only the names and other details of articles. - I tried sync for many days. - I tried reinstalling. - All of Sync options are active. Can you help me in this issue? Thanks.

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